Pricing questions
Are these prices final?
No. The tier prices are indicative benchmarks for a standard 11oz ceramic mug, FOB Liling, including one-position printing and standard packaging. A firm quote is confirmed after we review the body, decoration, packaging, quantity and destination.
What is included in the tier price?
Printing from one colour to full-wrap decoration, standard inner tray/carton packaging, a free digital mockup and a photo QC report. Launch Kit assets and audit documents are available as part of a qualified production program.
What is not included?
Freight, duties and taxes, new mould or tooling, third-party lab testing and rush surcharges are quoted separately. The quote states the incoterm so you can see exactly where the price stops.
Why is my quote higher than the tier price?
The tier price assumes a standard body, simple packaging and one print position. A different material, multiple colours, full wrap, premium gift box or a smaller run can move the price. We show the driver instead of hiding it in one number.
Can mixed designs reach a tier?
Mixed designs can share a production run when they use the same body and compatible decoration. The minimum applies per design and decoration setup; we confirm the mix at quote stage.
Is the sample fee credited against the order?
Yes. The sample fee is credited against the production order once the sample is approved. Physical samples usually ship 7–10 days after artwork approval.
Which incoterm do you quote?
FOB Liling is the default. EXW and CIF are available on request. Confirm the incoterm before comparing quotes, because a CIF total includes freight and insurance that FOB does not.
What is the lead time?
Production runs 30–45 days after sample approval. Sea freight is typically around 30 days; air freight is available for urgent programs at a higher cost.